Report your Mexican Insurance Claim

You MUST report your claim before you leave Mexico as stated in your policy. 

HDI Seguros

(direct line in Mexico)  (477) 710-4781

01-800-019-6000 (toll-free from Mexico phone)

Bilingual service 24/7

365 days a year

For further assistance with your claim once you've returned to the U.S., contact:

International Claims Service
Monday - Friday    
8:00 a.m. - 5:00 p.m. (CST)

Click here to download any forms you might need to expedite your claim.

Sanborn's bilingual claims department is here to help you through the entire process and will be your liaison to the insurance company in Mexico once you are back in the U.S. or Canada.

  • Bilingual adjusters throughout Mexico
  • Vehicles repaired in the U.S. or Canada
  • No limit on labor fees
  • Repaired at the body shop of your choice
  • Claims settled in U.S. dollars from a U.S. bank
For your convenience, we have also compiled a list of frequently asked questions to better serve you.

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